13.03.2019

The friendly aspect of professionalism

Booked a Dacia Duster from this company @ 1st March of 2019.

In a couple of words I can describe this company as “The friendly aspect of professionalism”

Although our flight arrived 45 minutes earlier Lagoon Car Rental picked us up from Keflavik Airport just 2 minutes after we exit the airport. They explained us everything concerning safety issues.

What made me feel extremely obliged, is a small issue we had at Akureyri Tolls. The fact is, that we paid no tolls at Akureyri, and Icelandic Police sent a fee to Lagoon Car Company because of our ignorance. The fee was about 2-3 times the original price of the tolls. Lagoon Car Rental paid -without having to- the extra fee, leaving us to pay only the original Tolls cost. No other company acts like this and I am sth more than grateful.

Thank you Lagoon Car Rental,

Hope to rent from you again in the future!

Absolutely Satisfied!

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