Do you guarantee that I will receive the vehicle I booked?

When you book your rental car in Iceland with Lagoon Car Rental, we try our very best to provide exactly the vehicle type you booked. You are always assigned to an available vehicle within the vehicle group you chose, and not similar models. However, sometimes unanticipated circumstances can occur, such as damages or repairs that prevent us from providing the vehicle reserved. In such an eventuality, we guarantee the same category of vehicle or a higher category.