The service for pick up and return is fast and good. However, we would like to feedback that during the collection of car, you should advise the customer that there is one tunnel in Iceland that need to pay toll and how to pay it when they pass through it. We were not told of this and did not realise that we have pass through a toll tunnel. End up we have to pay additional service charge to the rental company because we did not pay it online.
Hope you can put this as a mandate brief to the customer so that they will not have to go through the same issue as us.
Regards
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